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By Jane E. Klobas

This publication examines the functions had to rework a globally allotted association right into a digital association (an association that exists and operates throughout time and distance with the aid of worldwide communications applied sciences reminiscent of the Internet). The multidisciplinary staff of authors examines virtualization from issues of view starting from the organizational to the technological to the sociological and psychological.

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Extra resources for Becoming virtual : knowledge management and transformation of the distributed organization

Sample text

The final survey took a different form and is described in Chap. 10. During each visit to the organization, we presented the results of our earlier analyses in a face-to-face meeting with staff in Head Office (HO). The presentations were also made available on the organization’s intranet and notices were sent to all members of the organization to advise them of their availability. We encouraged, and received, both group and individual 34 Paul Jackson and Jane Klobas feedback on these presentations.

Next, we asked participants to identify the resources and capabilities that would be necessary to achieve each business goal (the “by …” part of the statement) and to indicate to what extent those resources and capabilities already existed in the organization. This information provided us with the information needed to check that the capabilities listed in Chap. 1 was appropriate, and sufficient, for the organization. It also provided us with an initial assessment of the organization’s capability for becoming virtual.

In our research, this exercise revealed misgivings which transcended operational risk, and thus elicited information about emotional and psychological issues important to the virtualization process. These issues have not previously been included in the literature of virtual organizations. 26 Paul Jackson and Jane Klobas Employees Your company wins a lot of business and you need to expand quickly. You need new project managers and administrative staff. You advertise and the best candidates live overseas.

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